Frequently Asked Questions

Vamao Labs is an independent software studio based in Virginia, USA. We build premium plugins, browser extensions, and web applications that solve real problems for businesses and developers worldwide.

We currently build products for WordPress, Google Chrome, Shopify, WooCommerce, and other popular platforms. Each product page specifies which platform it's built for.

Our products are built from real user pain points — not generic features. We provide dedicated support, regular updates, clean code, and a focus on performance and reliability. Every product is actively maintained and improved.

Each license allows you to activate the product on a specific number of websites or installations. We offer tiers: 1-site, 3-site, 5-site, and unlimited. You can manage your activations from your dashboard — deactivate one site and activate another anytime.

After purchase, your license key is displayed on the order confirmation page and is always available in your dashboard under "My Licenses." You'll also receive it via email.

Yes! Contact our support team and we'll help you upgrade to a higher tier. You'll only pay the difference between your current tier and the new one.

Most of our licenses are lifetime — you pay once and use the product forever. Some products may offer annual licenses with renewal options. The license type is always clearly stated on the product page before purchase.

We accept all major credit and debit cards (Visa, Mastercard, American Express) through Stripe, our secure payment processor. Depending on your region, additional payment methods like Apple Pay and Google Pay may also be available.

Absolutely. We never store your credit card information. All payments are processed securely through Stripe, which is PCI-DSS Level 1 certified — the highest level of security in the payments industry.

Yes, we offer a 14-day money-back guarantee on all products. If you're not satisfied, contact us within 14 days of purchase and we'll issue a full refund — no questions asked. See our Refund Policy for details.

Customers can open a support ticket directly from their dashboard. We typically respond within 24 hours on business days. For general inquiries, you can also use our contact form.

Every product comes with detailed installation instructions on its product page. If you need extra help, our support team is happy to guide you through the setup process.

Absolutely! We love hearing from our community. Visit our Ideas page to submit your idea. Other visitors can vote on ideas too — the most popular ones influence what we build next.